We have been providing care services throughout London for over 50 years. Our reputation is built on high standards of live-in care in London, local expertise and an approach to care delivery that is trusted by families throughout our community and beyond. All our carers are experienced and most have worked for us for many years. They will live with you for a longer period than might be offered by other live-in care providers, which allows for a deeper understanding of our clients’ needs and ensures continuity of care. We are experts in providing specialist care of complex conditions, like dementia, Parkinson’s or Multiple Sclerosis (MS) or for those recovering from a stroke or for those who need cancer care or palliative care.

Find out more about what live-in care is in London and how it works.


There are countless life-enriching benefits to staying at home with a highly trained and experienced carer who is dedicated to you, instead of facing the upset and worry of moving into a care or nursing home.  With an Oxford Aunts carer you will be able to live life your way with as much independence as possible, with a tailored plan of care delivered by a compassionate carer on a one-to-one basis – this just simply cannot be offered in a care home.


Live-in care in London is when a live-in carer comes and lives with you in your home to provide you with around the clock care, companionship and support so you can live a better quality of life. Our service includes:

  • Compassionate companionship
  • Medications management from trained carers
  • Sensitive personal care
  • Enabling safe movement in and around your home
  • Food planned and cooked as you wish
  • Connection with your local community and maintaining activities
  • Facilitating socialisation both in and out of the home
  • Domestic and household services
  • Pet care


  • When 24-hour live-in care is needed to live safely at home with an improved quality of life
  • As a respite service following hospital discharge to convalesce or for those needing positive rehabilitation or to recover from illness. Respite care can also be used to give a family carer a break.
  • For specialist care of complex conditions like dementia, Parkinson’s or cancer
  • If you need palliative/end-of-life care negating the need to move into a residential setting or a hospice.
  • Care for couples, so they can stay together as a loving couple with the personalised support they need.


Our live-in care throughout London is available in the following towns and villages – although this is not an exhaustive list, so please get in touch to see if we cover your local area.


A fully managed and regulated live-in care service

Our fully managed live-in care service in London means that all our carers are employed by us whilst they care for you.  A local care management team of care experts is on hand to provide support to not just to our clients’ and their family members, but also our carer to ensure the highest quality care is provided.  We are also regulated by the Care Quality Commission (CQC), unlike introduction agencies who will simply provide you with a carer for you to manage yourself.  We are proud to have been rated ‘Good’ by CQC in all five measures – safe, caring, effective, responsive and well-led.  We know our service provides families with peace and mind that their loved one is receiving the best possible care and eases the burden of managing a care arrangement themselves for their loved one.

Expertly trained carers in LONDON

All our dedicated carers receive marketing leading training developed by care experts, which goes beyond mandatory training. This enables our carers to support those living with complex conditions, such as dementia or Parkinson’s that require more monitoring, care and support.

From induction training, into placement and beyond and we ensure our carers continually develop their knowledge and skills so that our clients receive the best possible care now and in the future.

Local, dedicated care management near you

We provide live-in care in London and its surrounding counties. Each regional team is made up of a dedicated Care Assessor local to you who is on hand to provide an unrivalled level of support to you, your family and our carer. They are supported by a Care Manager at our central office who handles all other aspects of care delivery to ensure a quality service is delivered, every time.

Our care management team in London only has a small portfolio of clients to support, enabling the care team to provide a highly personalised and quality live-in care service in London and beyond, whilst clients receive more levels of monitoring and day-to-day support.

A multidisciplinary approach

As an established live-in care provider in London, we have built strong relationships with local healthcare professionals, including GP’s, district nurses, local Clinical Commissioning Groups and other charitable organisations and community healthcare services.  This means we can provide a multidisciplinary approach to care at home that is focused on improving health and well-being whilst avoiding any unnecessary hospital admissions and enabling swifter discharge from hospital.

We have developed strong relationships with those responsible for hospital discharge at the following hospitals in London:

  • Charing Cross Hospital (Hammersmith)
  • Chelsea and Westminster Hospital (Chelsea)
  • Guys and St Thomas’s (Southwark)
  • Hammersmith Hospital (Hammersmith)
  • St George’s Hospital (Tooting)
  • The Royal Free Hospital (Hampstead)
  • The Royal London Hospital (Whitechapel)
  • University College Hospital (Fitzrovia)
  • St Mary’s Hospital (Paddington)
  • North Middlesex Hospital (Edmonton)
  • University Hospital (Lewisham)


Many of our clients are based in and around London so we have a regional team made up of a Care Assessor and Care Manager who can support you and your family whilst we are providing live-in care to you.

Parmjit DulaiI started my career as a nurse having qualified as a Registered Nurse in 1987. For seven years I was a Practice Nurse at a GP practice before I started my family. When I returned to work, I decided to become a carer working for a domiciliary care agency providing hourly care to older people, where I progressed my career and became a Care Manager. I joined Oxford Aunts in 2019 and whilst my previous care role gave me good experience, I am thrilled to be working for a provider that offers quality live-in care, that truly enhances the lives of its clients.

As Care Manager at Oxford Aunts, I am responsible for ensuring our clients and their families have a dedicated point of contact who truly understands their requirements and can support their service. I have a deep understanding of our carers, not just in terms of their skills and experience, but their personalities and values. This means I can effectively match our carers with clients to ensure, not just their care needs are met but that the carer is aligned to how the client wishes to live their life. I work closely with our Care Assessor which means we our clients have a highly personalised care plan that accurately reflect their needs. As part of our multidisciplinary approach to care I work closely with other healthcare professionals, including district nurses, physiotherapist and occupational therapists to ensure a holistic approach to care delivery.

Parmjit Dulai
Wendy NewsomeI am originally from New Zealand, where I started my career in a hospital setting where I was a Senior Care Assistant in a Specialist Dementia Care Unit. I decided to come to the UK to develop my career further in care, whilst spending time with my grandparents.

I joined Oxford Aunts in November 2015 as a live-in carer. Having researched a number of live-in care providers to potentially work for, Oxford Aunts was the stand- out choice given its reputation for providing high quality care in Oxfordshire. I have been supported by the team in my role and afforded an opportunity to develop my career and I am now a Care Assessor. I feel privileged to support people to live safely and happily in the comfort of their own home, with all the benefits that brings. I am proud to be part of the Oxford Aunts team, who have the welfare of their clients at heart.

As a Care Assessor at Oxford Aunts, I am responsible for ensuring our clients can live well in their own homes with care and support from our live-in carer, whilst providing both the client, their families and our carers any support they may need. From the initial assessment of a client’s needs to the on-going review of our service, I provide high levels of support to ensure the standards of care Oxford Aunts are renowned for.

I have an NZQA National Certificate in the Support of the Older Person.

Wendy Newsome


  • A comprehensive assessment of your needs
  • Careful matching of an experienced and dedicated carer
  • A highly tailored care plan created incorporating a multidisciplinary approach
  • Unrivalled support from a team of two care management experts local to you
  • Domestic and household tasks
  • Cooking, meal planning, shopping and preparation
  • 24 hours a day out-of-hours emergency support

Find out more about our live-in care service near you


At Oxford Aunts we have been helping thousands of families for many years with choices about long term care and know only too well how important the cost of care is in the decision-making process.  We are here to help you better understand how you can evaluate live-in care costs.


Expert carer matching

Over the past 50 years we have established a reputation for matching carers with our clients to ensure they meet all their needs – this is not just about matching skills, but making sure personalities are aligned so both client and carer can enjoy life together. Depending on the level of care required, it will determine not just the cost of your care, but the experience we expect your carer to have to ensure the high standards of care we are renowned for throughout London and beyond.

Continuity of care makes all the difference

Our carers will come and live with you to provide care and support for a longer period than might be offered by other live-in care providers. We know that this gives an opportunity for a strong relationship to be formed and a deeper understanding of our clients’ care needs offering consistency and continuity of care.


Call our friendly and approachable team today to see how we can help you and your family.

01865 791 017

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Review score average of 4.5 based on 25 Trustpilot reviews as of May 2024

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