Our offices are currently closed. To get in touch please use our enquiry form.

Our offices are currently closed. To get in touch please use our enquiry form.

WHY CHOOSE OXFORD AUNTS?

We have been supporting thousands of families to make the right choice about long-term care, and there are many reasons they trust us to deliver home care and live-in care that really makes a difference.

ESTABLISHED SINCE 1967

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With over 50 years’ experience, we are one of the longest running care companies in the UK. We are proud to have cared for thousands of people since our inception in 1967, enabling them to stay safe and happy in the comfort of their own home, whilst providing much-needed peace of mind for their families.

We were founded by two sisters who wanted to support the local community by providing care for people without them having to move into a care home. Fast-forward to the present day and we have more than 15 members of staff based at our office in Eynsham, along with over 150 carers working across Oxfordshire – some of which have been with us for over 10 years.

LOCAL TO OXFORD

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Oxford Aunts are part of the local community and have been for the last 50-plus years. We are well-known across the city and surrounding areas, having belief and trust in the exceptional reputation we have built.

We are proud that a number of our dedicated carers return to us year-on-year, which means that they  have good knowledge of the local area and can help our clients to access their community.

REGULATED BY THE CARE QUALITY COMMISSION (CQC)

REGULATED BY THE CQC

We are fully regulated by the regulatory body for care in England – The Care Quality Commission (CQC).

Currently, our service has been rated by CQC as a ‘Good’ service in all five measures – safe, caring, effective, responsive and well-led. We know this provides families with peace of mind that their loved one is receiving the best possible care.

IN-HOUSE EXPERTISE

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We have a variety of expertise within Oxford Aunts, including support from dementia expert, Dr Jane Pritchard and Occupational Therapist, Jackie Cooper. Our experts support our care teams to deliver exceptional home care for a whole range of conditions, including dementia, Parkinson’s, multiple sclerosis (MS) and cancer.

Head of Oxford Aunts, Kerri-Anne Jones, has extensive experience supporting adults living with dementia and responsive behaviours.

Dr Jane Pritchard is an expert in dementia care and has helped to shape the in-house training provided to our carers and head office teams.

Jackie Cooper is a registered Occupational Therapist with over 40 years’ experience. She supports clients with safe mobility, falls prevention and advice on any adaptations or equipment needed in the home following a stroke.

CONTINUITY OF CARE

CONTINUITY LEADS TO BETTER CARE

We offer longer placements for carers and clients than other providers; once a carer comes to live with you and depending on your requirements, they will typically stay with you for several weeks or more. This allows them to truly understand your overall needs and how you wish to live your life, whilst offering deep-rooted companionship and continuity of care.

Less changeover between carers also reduces the liklihood of you having to get to know new carers, making your care routine so much more fluid and settled.

FULLY-MANAGED SERVICE

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We are not a care agency, which means we fully recruit, train and supervise all of our care staff. Additionally, Oxford Aunts is a regulated service, which means the quality of our care is regulated by The Care Quality Commission (CQC), the regulator for health and social care in England – something introductory home care agencies are not.

A fully-managed service also means you will have exceptional support from local managers and assessors near you who understand the local area and how to access other services you may require to provide the care you need. Our 24/7 out of hours support means we are on hand to support you, your family and our carers in an emergency. With an introduction agency, who simply introduces you to a carer for you to manage, this level of support is left for the family, which can be a real burden both practically and emotionally.

RECRUITING EXPERIENCED CARERS

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All our live-in carers have at least six months’ professional care experience as we know this means they have the aptitude to deliver the high-quality, home care service we are renowned for.

For our hourly carers with less than six months’ care experience, we have a programme that runs in addition to our carer training programme, and gives them the skills and knowledge to be at the same standard as those with more experience.

All of our carers are required to have an enhanced Disclosure Barring Service (DBS) check before they begin caring for you in your home.

CHOOSING A LIVE-IN CARE PROVIDER

When you and your family have decided that you do not wish your loved one to move into a care home, but that live-in care is the best choice for you, the next stage is undertake research into the type of provider you could use to deliver the service.

There are fundamental differences between an introduction agency and a live-in care provider who offers a fully managed and regulated service, like Oxford Aunts.

Find out more about choosing a live-in care provider.

TALK TO US ABOUT YOUR LIVE-IN CARE NEEDS

Call our friendly and approachable team today to see how we can help you and your family.

Website Star Ratings

Review score average of 4.7 based on 26 Trustpilot reviews as of August 2024

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