We have been supporting thousands of families to make the right choice about long term care and there are many reasons they trust us to deliver live-in care that really makes a difference.
We have been providing care services throughout Oxfordshire and its surrounding counties for over 50 years. Located in the heart of Oxford, our reputation is built on high standards of live-in care, local expertise and approach to care delivery that is trusted by families throughout our community and beyond. We are proud to have cared for thousands of people since 1967 enabling them to stay safely and happily in the comfort of their own home, whilst providing much-needed peace of mind for their families.
EXPERTS IN THE
CARE OF CONDITIONS
We are experts in caring for people living with a range of complex conditions, as well as providing companionship care. These conditions include dementia, Parkinson’s and Multiple Sclerosis (MS) or for those recovering from a stroke or needing cancer care, respiratory care or palliative /end of life care. Our approach to matching our carers with our clients means the carer we place with you will have experience of the specific condition you are living with and will enable you to live a better quality of life, with independence and choice. We work closely with local healthcare professionals to support and facilitate a multidisciplinary approach to care, so you have the specific care you need as and when you need it.
EXPERIENCED, DEDICATED CARERS
All our carers have previous experience of care as we know this means they have the aptitude to deliver the high-quality, live-in care service we are renowned for. We are proud that a number of our dedicated care team have been working for us for many years, many carers returning year on year. This enables us to really understand their expertise, skills and backgrounds which delivers a more effective matching process and evidences their commitment to caring for our clients. Once a carer comes to live with you and depending on your requirements, they will typically stay with you for several weeks or more, which means they truly understand your overall needs and how you wish to live your life, whilst offering deep-rooted companionship and continuity of care.
AND QUALITY CARE
Oxford Aunts is a regulated service, which means the quality of its care is regulated by The Care Quality Commission (CQC), the regulator for health and social care in England, something introduction home care agencies are not. We are delighted that our service has been rated by CQC as a ‘Good’ service in all five measures – safe, caring, effective, responsive and well-led. We know this provides families with peace of mind that their loved one is receiving the best possible care.
Our senior management team have extensive experience of delivering quality and compliance across the care sector, which means they continually monitor quality and drive service improvements in all we do.
Our service is fully managed, which means you will have exceptional support from local managers and assessors near you who understand the local area and how to access other services you may require to provide the care you need. Our 24/7 out of hours support means we are on hand to support you, your family and our carers in an emergency. With an introduction agency, who simply introduces you to a carer for you to manage, this level of support is left for the family, which can be a real burden both practically and emotionally.
CHOOSING A LIVE-IN CARE PROVIDER
When you and your family have decided that you do not wish your loved one to move into a care home, but that live-in care is the best choice for you, the next stage is undertake research into the type of provider you could use to deliver the service.
There are fundamental differences between an introduction agency and a live-in care provider who offers a fully managed and regulated service, like Oxford Aunts.