We have been providing care services throughout Hertfordshire for over 50 years. Our reputation is built on high standards of live-in care in Hertfordshire, local expertise and an approach to care delivery that is trusted by families throughout our community and beyond. All our carers are experienced and most have worked for us for many years. They will live with you for a longer period than might be offered by other live-in care providers, which allows for a deeper understanding of our clients’ needs and ensures continuity of care. We are experts in providing specialist care of complex conditions, like dementia, Parkinson’s or Multiple Sclerosis (MS) or for those recovering from a stroke or for those who need cancer care or palliative care.

Find out more about what live-in care is in Hertfordshire and how it works.


There are countless life-enriching benefits to staying at home with a highly trained and experienced carer who is dedicated to you, instead of facing the upset and worry of moving into a care or nursing home. With an Oxford Aunts carer you will be able to live life your way with as much independence as possible, with a tailored plan of care delivered by a compassionate carer on a one-to-one basis – this just simply cannot be offered in a care home.


Live-in care in Hertfordshire is when a live-in carer comes and lives with you in your home to provide you with around the clock care, companionship and support so you can live a better quality of life. Our service includes:

  • Compassionate companionship
  • Medications management from trained carers
  • Sensitive personal care
  • Enabling safe movement in and around your home
  • Food planned and cooked as you wish
  • Connection with your local community and maintaining activities
  • Facilitating socialisation both in and out of the home
  • Domestic and household services
  • Pet care


  • When 24-hour live-in care is needed to live safely at home with an improved quality of life
  • As a respite service following hospital discharge to convalesce or for those needing positive rehabilitation or to recover from illness. Respite care can also be used to give a family carer a break.
  • For specialist care of complex conditions like dementia, Parkinson’s or cancer
  • If you need palliative/end-of-life care negating the need to move into a residential setting or a hospice.
  • Care for couples, so they can stay together as a loving couple with the personalised support they need.


Our live-in care throughout Hertfordshire is available in the following towns and villages – although this is not an exhaustive list, so please get in touch to see if we cover your local area.


A fully managed and regulated live-in care service

Our fully managed live-in care service in Hertfordshire means that all our carers are employed by us whilst they care for you. A local care management team of care experts is on hand to provide support to not just to our clients’ and their family members, but also our carer to ensure the highest quality care is provided. We are also regulated by the Care Quality Commission (CQC), unlike introduction agencies who will simply provide you with a carer for you to manage yourself. We are proud to have been rated ‘Good’ by CQC in all five measures – safe, caring, effective, responsive and well-led. We know our service provides families with peace and mind that their loved one is receiving the best possible care and eases the burden of managing a care arrangement themselves for their loved one.

Expertly trained carers in Hertfordshire

All our dedicated carers receive marketing leading training developed by care experts, which goes beyond mandatory training. This enables our carers to support those living with complex conditions, such as dementia or Parkinson’s that require more monitoring, care and support.

From induction training, into placement and beyond and we ensure our carers continually develop their knowledge and skills so that our clients receive the best possible care now and in the future.

Local, dedicated care management near you

We provide live-in care in Hertfordshire and its surrounding counties. Each regional team is made up of a dedicated Care Assessor local to you who is on hand to provide an unrivalled level of support to you, your family and our carer. They are supported by a Care Manager at our central office who handles all other aspects of care delivery to ensure a quality service is delivered, every time.

Our care management team in Hertfordshire only has a small portfolio of clients to support, enabling the care team to provide a highly personalised and quality live-in care service in Hertfordshire and beyond, whilst clients receive more levels of monitoring and day-to-day support.

A multidisciplinary approach

As an established live-in care provider in Hertfordshire, we have built strong relationships with local healthcare professionals, including GP’s, district nurses, local Clinical Commissioning Groups and other charitable organisations and community healthcare services. This means we can provide a multidisciplinary approach to care at home that is focused on improving health and wellbeing whilst avoiding any unnecessary hospital admissions and enabling swifter discharge from hospital.

We have developed strong relationships with those responsible for hospital discharge at the following hospitals in Hertfordshire:

  • Watford General Hospital
  • Herts and Essex Hospital
  • Hemel Hempstead General Hospital


Many of our clients are based in and around Hertfordshire so we have a regional team made up of a Care Assessor and Care Manager who can support you and your family whilst we are providing live-in care to you.

Michelle ThomasI started my career in reablement care working as an occupational therapy assistant and a care co-ordinator in the community. I then worked for seven years in domiciliary care as a Registered Manager. I joined Oxford Aunts in May 2016 as a Care Manager and have thoroughly enjoyed understanding what a difference live-in care can make to an individual’s quality of life and seeing the positive outcomes it can deliver through continuity of care. When you meet a client who feels their only option is to go into a care home, who is then able to receive a one-to-one personalised service from Oxford Aunts and thrive in the own home, it is overwhelmingly satisfying. Being part of a team that enables our clients to live as independently as possible is such a privilege.

As Care Manager at Oxford Aunts, I am responsible for ensuring our clients and their families have a dedicated point of contact who truly understands their requirements and can support their service. I have a deep understanding of our carers, not just in terms of their skills and experience, but their personalities and values. This means I can effectively match our carers with clients to ensure, not just their care needs are met but that the carer is aligned to how the client wishes to live their life. I work closely with our Care Assessor which means our clients have a highly personalised care plan that accurately reflect their needs. As part of our multidisciplinary approach to care I work closely with other healthcare professionals, including district nurses, physiotherapist and occupational therapists to ensure a holistic approach to care delivery.

As a Registered Manager, I have an NVQ Level 4 and LMC Award and am now completing my Care Leadership & Management Level 5 Diploma.

Michelle Thomas
Elaine GrieseI am originally from South Africa having immigrated to the UK in 2018. In South Africa I worked in the industrial services sector as a Development Manager which taught me to work in a fast paced operations environment, where I learnt how to manage and develop teams and infrastructure to optimise efficiency and service to our clients. This experience has been particularly valuable for my roles in care. I joined Oxford Aunts in March 2018 as a carer having previously worked in domiciliary care. Having undertaken comprehensive training and with the support of the management team, I was given the opportunity to become a Care Assessor. I have thoroughly enjoyed being able to provide high levels of support to our clients, their families and our carers that has really made a difference. I get great satisfaction from the feedback we receive from clients about the service we provide, which enables them to continue to live well in the home they love.

As a Care Assessor at Oxford Aunts, I am responsible for ensuring our clients can live well in their own homes with care and support from our live-in carer, whilst providing both the client, their families and our carers any support they may need. From the initial assessment of a client’s needs to the on-going review of our service, I provide high levels of support to ensure the standards of care Oxford Aunts are renowned for.

​I have achieved certifications in People Management from the University of Cape Town and am a qualified Yoga Instructor, Aromatherapist and Reflexologist.

Elaine Griese


  • A comprehensive assessment of your needs
  • Careful matching of an experienced and dedicated carer
  • A highly tailored care plan created incorporating a multidisciplinary approach
  • Unrivalled support from a team of two care management experts local to you
  • Domestic and household tasks
  • Cooking, meal planning, shopping and preparation
  • 24 hours a day out-of-hours emergency support

Find out more about our live-in care service near you


At Oxford Aunts we have been helping thousands of families for many years with choices about long term care and know only too well how important the cost of care is in the decision-making process. We are here to help you better understand how you can evaluate live-in care costs.


Expert carer matching

Over the past 50 years we have established a reputation for matching carers with our clients to ensure they meet all their needs – this is not just about matching skills, but making sure personalities are aligned so both client and carer can enjoy life together. Depending on the level of care required, it will determine not just the cost of your care, but the experience we expect your carer to have to ensure the high standards of care we are renowned for throughout Hertfordshire and beyond.

Continuity of care makes all the difference

Our carers will come and live with you to provide care and support for a longer period than might be offered by other live-in care providers. We know that this gives an opportunity for a strong relationship to be formed and a deeper understanding of our clients’ care needs offering consistency and continuity of care.


Call our friendly and approachable team today to see how we can help you and your family.

01865 791 017

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