EXPERT HOURLY CARE YOU CAN TRUST, FOR ALL OF LIFE

Throughout Oxfordshire and its surrounding counties, we can provide a range of highly personalised hourly care services through Prestige Nursing & Care, part of our family of UK leading home care brands.   With a 75-year history, Prestige is an established provider of hourly / visiting care that means a person, not matter what their age can be cared for in the familiarity and comfort of their own home – for all of life.  Expert carers and registered nurses, supported by clinical experts provide care and support to babies, children and adults with complex needs, in addition to older people who need daily support with everyday tasks and activities to remain independent.

Prestige Nursing & Care, like Oxford Aunts not an agency.  They provide a fully regulated and managed service, so you can be assured that the hourly care service you receive is delivered to the highest standards.  Prestige has a network of over 30 locations across England and Scotland where it provides hourly care services.  Of its hourly care services 96% are rated a ‘Good’ service by the Care Quality Commission (CQC) with 4% rated as ‘Outstanding’.  In Scotland, their services have all achieved a five-star rating from the Care Inspectorate.

WHAT IS HOURLY HOME CARE?

Hourly home care is provided to people living in their own homes who require additional support with day-to-day life, for example household tasks, personal care, preparing and cooking meals or any other activity that allows them to maintain their independence and quality of life, whilst allowing a family carer looking after a loved one to have a much-needed break to rest and recharge.

There are a range of terms different providers will use to describe hourly care services.  Hourly care definitions include domiciliary care, care at home and visiting care, but all refer to the same service – a carer visiting your home at times during the day to provide care and support.

IS HOURLY / VISITING CARE RIGHT FOR YOU?

If you have a disability, long-term illness or a living with a condition that means your physical or mental well-being is impacting your independence and ability to live a fulfilled and meaningful life, then hourly care could be just for you.

Whether you need paediatric care at home, or your child is living with spina bifida, or you are an adult with a spinal cord injury following an accident, or you are an older person living with frailty concerns or a condition like dementia – we provide high-quality hourly care at home for generations of people that evolves with changing needs, so the right care is in place, at the right time.

HOW HOURLY CARE CAN SUPPORT YOUR LIVE-IN CARE SERVICE IN OXFORDSHIRE

For our clients that are receiving our expert live-in care service in Oxfordshire, we can provide extra hourly support to cover the live-in carers’ daily breaks through Prestige Nursing & Care in Banbury and Bracknell.  Hourly / visiting care can also be used to support those who have more complex needs, where two carers may be required at certain times of the day to provide the care you need, whatever time of the day.

HOW WE PROVIDE HOURLY / VISITING CARE IN OXFORDSHIRE

We can provide hourly care from an expert and dedicated carer from a 30 minute visit a day, through to many hours or visits you need throughout the day.  Many of our clients have a visiting carer come to support them at home twice, or three times a week and some have support every day of the week.  The service we provide is totally flexible to ensure you have the care you need as and when you need it.

For those living with complex needs we provide hourly care over a 24-hour period or more.   If a person’s needs change and more care and support is required around-the-clock on a permanent basis, then we can provide our trusted and established live-in care service throughout Oxfordshire and its surrounding counties.

HELPING GERALDINE TO MAINTAIN INDPENDENCE AT HOME

Geraldine, a 94-year-old lady had been in hospital having suffered a fractured hip as the result of a fall and needed care to help with her mobility and rehabilitation.

She had received some care at home following her discharge from hospital with another provider and it was decided that this needed to continue. Geraldine’s daughter contacted us and asked for us to set up a mobility care package to help Geraldine with safe movement, day-to-day tasks, personal care and the administration of Geraldine’s medication.

Continuity was very important to Geraldine and this was identified at the assessment stage, due to her increasing level of confusion. A small team of expert carers were identified to best meet Geraldine’s needs. The team spent time building rapport with Geraldine, so she was comforted and reassured about the new arrangement and were more than adequately able to meet her mobility care and support needs.  Any concerns were responded to efficiently and effectively by the team of carers and Geraldine’s daughter was very pleased with the care provided and the level of service provide.

Geraldine’s daughter said: “I would like to say that I have been very impressed with the efficiency of your company and the professionalism and compassion of your carers. My mother certainly regarded her carers as friends for the last year of her life and her mobility has much improved.”

SPECIALIST CARE OF CONDITIONS

We have many years of experience in caring for those who are living with a diverse range of conditions and disabilities:

  • Arthritis
  • Brain injury
  • Bariatric care
  • Cancer
  • Cerebral palsy
  • Dementia
  • Diabetes
  • Learning disabilities (including Autism and Down’s)
  • Knee and hip replacement
  • Mobility and frailty issues
  • Motor Neurone Disease
  • Multiple sclerosis (MS)
  • Muscular dystrophy
  • Palliative and end-of-life care
  • Parkinson’s
  • Spina bifida
  • Spinal injury
  • Stroke

A TRUSTED AND EXPERT NURSE-LED SERVICE

Our hourly care service is nurse-led and our nursing teams provide unrivalled monitoring, supervision and support to our carers to ensure the service we provide is effective and safe, whilst ensuring health outcomes are achieved and an individual has an improved quality of life. We put family at the forefront of everything we do. Carers are trained to respect family involvement and actively work as a team to ensure the best outcomes for everyone, whilst giving family as much support as they need.

The training we provide our carers is bespoke to ensure they are able to meet an individual’s specific care and support needs – not just their care needs, but that their emotional, psychologic and well-being needs are also met. So, if you are living with a complex condition, like cerebral palsy or a condition like dementia, we will make sure the carer that supports you is trained to provide the highest quality care and support.

HOURLY / VISITNG CARE AT HOME INCLUDES:

  • Sensitive personal care
  • Expert nurse-led care
  • Palliative care and end-of-life care
  • Care of conditions
  • Safe mobility support both at home and outside
  • Compassionate companionship
  • Socialisation and community engagement
  • Trained carers effectively manage medication
  • Ensuring and supporting a safe discharge back home from hospital
  • Food – planning meals, preparing and cooking food
  • Domestic, household and administrative tasks

RICHARDS’S STORY: LIVING WITH DEMENTIA WITH IMPROVED WELL-BEING AND INDEPENDENCE

At 50 years old Richard was considered young to be diagnosed with frontal lobe dementia.  It was so important to him to remain independent and feel socially included, both within his group of friends and family, but also his local community.

We spent much time with Richard before putting an hourly care package in place to truly understand how he wanted to be cared for and what was important to him to achieve.  Continuity of one main carer with whom he could build a strong relationship with was paramount to him so they could become companions and share time together enjoying hobbies and activities.  A care team was perfectly selected to reflect Richard’s wider social needs.  It was also critical that the team really understood Richard’s specific dementia, so they completed a specific knowledge-based training programme prior to caring for him.

A comprehensive care plan was created that adopted a holistic approach to caring for Richard, with all the social elements that were so important to him, as well as his choices on how he spent his day and preferences on when and where he went out of the house.

Richard now enjoys a strong bond with both his carers and has built his confidence in his ability to remain independence despite his condition.  They all enjoy many days out doing a variety of different things – including visits to art galleries, Thai Chi classes and trips to see Richard’s friends.  Richard’s quality of life has improved considerably since we have cared for him.

HOURLY CARE AT HOME OR CARE HOME?

We know from experience that families will prefer for their child or loved one to stay in the safety and comfort of their own home instead of moving into a care home or being cared for in a specialist setting. Here we explain the benefits of receiving care at home as opposed to moving away.

  • One-to-one care and support from an established team of the same carers
  • Familiar surroundings provide comfort and reassurance for those living with complex needs
  • You can live life as you wish without having to adhere to a programme of daily routines, which is common in most care homes
  • The family care home can be kept in the family instead of having to sell it to fund care home fees
  • Families have much needed peach of mind with hourly care that their loved one is safe and comfortable in their own home
  • Hourly home care is perfect for couples as it means they can stay together and not be separated. In a care home a couple moving in may be cared for in different parts of the home, and almost certainly they would have separate bedrooms – double rooms are a rarity in residential homes
  • Keep a beloved pet – pets are generally not allowed in care homes or other specialist settings
  • Your home is full of treasured memories that you may not wish to be detached from, as well as possessions you are attached to that it just would not be practical to take into another setting
  • When comparing the cost of hourly care at home to becoming a resident in a care home it is very cost effective

EXPERT CARE MANAGEMENT THROUGHOUT OXFORDSHIRE

We operate our highly reliable and responsive hourly care at home service throughout Oxfordshire and its surrounding counties, which means you have local care experts near to you to fully manage the service we provide.  Following a comprehensive assessment of your needs either at home or in another residential setting or hospital, in most cases we can put hourly care in place within 24-hours.

We provide high levels on-going support from our local team for everyone – our clients, their families, and our carers.  Our expert care management locally means we are on hand to make sure everything runs smoothly from day one and any changes are responded to quickly and positively.

HOURLY/ VISITING CARE COSTS

The number of hours our carers visit you and the frequency of visits will determine the overall cost of hourly care, in addition to the level of care you require.  When we conduct our assessment, we will be able to confirm the cost of hourly care at home.  We then know exactly what is needed so that you have an accurate cost to help with planning and financing the care arrangement.

FUNDING FROM YOUR LOCAL AUTHORITY

As an established provider of funded care services in Oxfordshire, we have a wealth of experience of working with social care teams.  Our strong understanding of the funding that is available and how families can access it, ensures our reliable hourly care at home service can be provided as and when you need it with all the reassurance that brings.

GET IN TOUCH WITH US ABOUT YOUR HOURLY CARE NEEDS

Our expert care advisors are here to help you understand the options available to you.

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