We know how concerned our client’s families have been about their loved ones during the Coronavirus pandemic. Lockdown restrictions, shielding and social distancing measures have all played their part in the level of concern you have, which for many of you has meant you may not have been able to see your loved one or family member for some time. Together with a very uncertain future, we know how valuable support is during this time.
At Oxford Aunts we have been working closely with all our families to help alleviate their concerns so they can feel content that we are managing our response to the Coronavirus pandemic effectively and efficiently and their loved one continues to receive the high-quality care they should expect from a dedicated carer.
Since the outbreak of the Coronavirus in the UK we have provided regular, and at least weekly updates to our families by email on our response to the pandemic. We are committed to making sure our families know when any changes to our operations need to be made to ensure we are meeting Government guidance.
CARE MANAGEMENT SUPPORT LOCAL TO YOU
Our Care Managers and Care Assessors local to you are providing increasing levels of dedicated support to reassure families throughout the crisis.
Our carers have been facilitating socialisation enabling family connections to continue where it is safe to do so following Government guidance. We have enjoyed hearing the heart-warming stories about family members being able to see their loved ones again as lockdown restrictions eased in the early summer.
The care management team has been proactively supporting carers through this time to make sure they are considering their own well-being, so you can be assured they will continue to provide the high-quality care they always have.
TALK TO US ABOUT YOUR LIVE-IN CARE NEEDS
Call our friendly and approachable team today to see how we can help you and your family.