Privacy Policy

About Us

Since Oxford Aunts was established in 1967 we have built an excellent reputation in providing quality live-in care in people’s homes.

We specialise in arranging 24/7 nurse-led care for adults from experienced, qualified and compassionate care professionals. All of our carers are supported by a team of care managers, training professionals and trained nurses. This allows us to effectively manage complex healthcare needs from the comfort of the client’s own home.

Our aim is to provide the very best live-in care available and to provide someone to talk to at all times - either by telephone or in person.

Why choose live-in care?

It may be a cliché, but there really is no place like home. Familiar surroundings, our own belongings, having relatives and friends near-by and loved pets all provide comfort that cannot be replicated elsewhere. The reasons why people require live-in care all differ, but the desire to remain at home doesn’t. 

Live-in care ensures people can stay in their own homes and avoid moving into the unfamiliar surroundings of residential care.

It may simply be that the person can no longer do as much for themselves and need help with personal care, cooking, mobility or getting to appointments or it may be that they have more complex support needs. Live-in care can cater for all of these. It is an increasingly popular and cost effective alternative to residential care.

Why choose Oxford Aunts 

●      Long-running, trustworthy live-in care service

●      High standards of care and peace of mind

●      Nurse-led care

●      Fully manage, train and employ staff 

Long-running live-in care service

Oxford Aunts was established in 1967 and we are very experienced in helping people to stay in their homes. We pride ourselves on having strong word-of-mouth referrals and feedback. We are regulated and inspected by the Care Quality Commission (CQC) and we observe the UKHCA Code of Practice and operate a recommended client complaints procedure.

Peace of mind

Our carers are all vetted and assessed on their experience and skills by a trained interviewer and an experienced care manager. We take up at least three references and obtain an enhanced police clearance for everyone, as well as an overseas police check where appropriate. Care-givers are carefully matched with our clients by experienced care managers. Induction training is undertaken by all care staff and this sets out the high standards and working practises we expect to be followed. We also provide on-going training for staff to increase their skills.

Nurse-led

All our staff have previous care experience and their skills are assessed by us before being placed in a client’s home. A high number of our team have nursing or vocational qualifications and all our carers are supported by care managers, training professionals and trained nurses. 

 Fully manage, train and employ staff

Oxford Aunts is not an agency. We employ, manage and train staff directly and deal with their pay, tax and national insurance. We provide a 24-hour on call answering service for existing clients and care workers to call in an emergency. We work closely with our clients and their families to plan the help needed and carry out regular reviews.

Our services 

We provide fully managed live-in services for adults of all ages in their own homes. We can provide care for people living with a range of different conditions. 

Long-term

We are experienced in providing long-term live-in care. This enables clients to continue to enjoy living in their own home for as long as possible. We know that continuity is important to our clients and that’s why we aim to place carers for three months at a time. Sometimes carers will stay much longer. It can be challenging to find one carer to live-in long-term on an ongoing basis but very often our carers will return to the same client after taking a break.

Temporary

Sometimes our clients only need a carer temporarily. This might be after a discharge from hospital, during periods of illness or as relief for a relative or other carer. At Oxford Aunts we are experienced in placing the right carer with our clients, no matter what the situation is.

How it works

To ensure our carers are able to provide the best level of care it is important that they have regular time off. In placements of up to two weeks breaks of at least three hours are required. In longer-term placements a more substantial break of approximately eight hours on one day each week, after the third week, is also required.