Scheduling Coordinator

Office based in Eynsham, Oxfordshire

Up to £28,000 per annum, based on experience

We are looking for a Scheduling Coordinator to join our hourly care team. This is an exciting opportunity for a senior carer to take the next step in their career.

Our hourly care service is growing, and for the first time, we’re welcoming those new to care. With the right support and training, anyone with the right values can make a real difference. In this key role, you’ll ensure we continue delivering care that’s professional, reliable, and person-centred.

Why join our team as a Scheduling Coordinator?

• We’ll invest in your career development, through additional training, coaching and mentoring
• Benefits package: Family friendly benefits including: grandparents leave and enhanced bereavement leave, holiday buy and sell scheme as well as 2 paid volunteer days
• Free, confidential Employee Assistance Programme
• Peer lead steering groups, including LGBTQ+, Ethnicity and Culture and Neurodiversity
• We’re a Level 2 Disability Confident Employer

Apply to join our hourly care team as our newest Scheduling Coordinator today!

What you’ll be doing as a Scheduling Coordinator: 

As a Scheduling Coordinator you’ll ensure all hourly calls are staffed ideally four weeks in advance as well as ensuring clients and carers are communicated with ahead of planned holiday. You’ll also be committed to ensuring all sickness and absence from work is well managed and coordinated.

As an approachable person you’ll build strong relationships with the professional care team, responding to any concerns or challenges in a professional and supportive manner. It’s important that you have good IT skills – a high level of accuracy is needed to ensure the scheduling system (Sirenum) and our database (Salesforce) is accurate.

 You’ll have: 

• Experience in the domiciliary care
• An ability to prioritise effectively, plan and organise
• Excellent customer service skills with the ability to deal  with difficult and challenging situations
• An ability to problem solve, risk assess and facilitate change promptly
• Staff scheduling experience within domiciliary care scheduling is desirable 

Even if you don’t meet every requirement, we encourage you to apply to join our hourly care team as a Scheduling Coordinator!

Equal opportunity statement

Oxford Aunts is an equal opportunity employer. We are proud to be a disability confident, and age diverse employer. To support a fair and inclusive hiring process, we anonymise all applications before they reach the hiring manager to help reduce unconscious bias.

Successful candidates will also be required to undergo a Standard Disclosure and Barring Service (DBS) check.